About Us – 10/28/2014
Custom orders are what we do best. Our team of people are here to serve you and make sure your project turns out the best it can. What can we do for you today?
About Mosaic Threads
Mosaic Threads is a full service company located in Billings, Montana that specializes in screen printing, embroidery and promotional products. We offer a variety of services for businesses, churches, schools, events and more. We’re different from other printing companies. Why? We take our job of serving the customer serious. We want every customer who comes in our door to feel like we work for them. Our experience spans 30 plus years with design, screen printing and embroidery. None of this is new to us and our products show it.
It is amazing how many times a day each one of us is marketed to, whether it’s from tv, the internet, stores, and even the clothes that you wear. If you are looking for a way to promote your business, idea or event, a printed or promotional product is an excellent way to get your message out. Mosaic Threads is a natural fit for quality and reasonably priced marketing options. We love to partner with our clients in finding unique ways and opportunities to sell their business, brand or event.
We have years of experience working for Futureshirts and Sutton’s Sportswear in the following markets:
From our family to yours
Thank you for visiting our website. We are a family owned business that started in 2012 and continues strong today.
Without God helping us along and family to help us out, we would not be here today. Our family and friends have been instrumental in making this work. We currently have several family members working for us and many more helping us out part time when needed. We eventually had to hire on more people to handle the workload but they are more like family than employees. We are surrounded by great people.
We started as a 2 person company and now have many employees, but the hard work and dedication it took to grow the business is still part of every team member that works on your order. We appreciate your business very much.
We promise to make your experience with us a great one.
Eddie and Karla Ritz
Our production facility is located in beautiful Billings, MT
While we may seem far away for some locations, we offer Free Delivery to all of the United States. We can handle all the details over email and phone to get your order correct and delivered to you or a venue. Whats better than getting an order delivered to your doorstep for free!
Our screen printing and embroidery equipment is state of the art and completely automated. This automation assures you of consistent print quality throughout your order. We have the ability to screen print up to 10 colors and embroider up to 9 colors of embroidery. Each of our printing presses can produce hundreds of shirts per hour. While you may not need a 1000 shirts…no problem, we do small orders as well.
Our artists and art department are here to help with any design work that you may need. We check each job before it is produced for any potential conflicts or problems. We offer free product mockups and free digital samples to you before we produce your order so there is a peace of mind when ordering from us.
So no matter how big or small your order is, you can be assured that the best people, using the best equipment, are getting your job done.
What we do?
Screen printing, embroidery and promotional giveaway products. We can do small orders of just a few pieces, up to thousands of pieces. We tell our customers that we pretty much do anything, within reason.
Why we started this business?
I worked for Suttons for several years before being hired on at
Futureshirts in 2000. I worked there for 11 years until they were bought out and moved to Nashville, Tenn.
The gentleman who owned the building that Futureshirts rented also owned the screen printing equipment. When Futureshirts moved, it didn’t take any of its equipment or supplies, so we made a deal with the owner on the equipment and the rental and away we went. As my wife and I discussed starting our own company, we prayed a lot and kept seeing God open doors for us. Every day something new would show itself and we knew that God was giving us the green light. That was a pretty good indication that we should continue forward with Mosaic Threads.
It was a bit scary opening a large shop with two automated presses, one manual and two embroidery machines, when there is quite a bit of competition in Billings already. My wife and I aren’t really risk takers, but it was amazing how everything fell into place. I basically went from working for Futureshirts one day, and the next as the owner of Mosaic Threads. It was wild.
Getting to know our customers and what they do is most of the fun in all of this. I always ask a lot of questions and make sure our customers are getting exactly what they want or even more.
Where did startup funding come from?
We used money that we had saved and had a couple of credit cards that we used to buy goods. The gentleman who leased us the equipment and building also gave us a very generous discount on our payments for six months and that allowed us to get a jump on our cash flow. We were able to pay ourselves back within nine months. Being debt-free is very important to us.
What’s your five-year plan for the business?
We want to be a leader in the screen print, embroidery and promotional marketplace and capitalize on our reputation for quality products and service. We love living in Billings and want to find more ways to give back to the community through fundraisers and charitable events.
In order to be a leader in this area, we are constantly exploring innovative ways to improve our performance and quality of our products and the satisfaction of our customers
Above all, our goal every day and for years to come is to always conduct ourselves and the work we do in a manner that exemplifies integrity and strong ethical values and glorifies God.
A question you would ask other entrepreneurs?
One of the big questions I ask myself and I like to ask others is, “Why are you in business?” If your only reason is to make money, I think you missed the boat. I think making money is just a side benefit of being able to help people in whatever manner of work you are in, all the while conducting yourself in a manner that is honoring to God.
If you weren’t doing what you are now, what would be your dream job?
If you would have asked me 10 years ago what my dream job was, I would not have said owning a business. But now I can’t think of anything else I would rather be doing. I get to work with my family and friends and enjoy it.
Our Quality Promise
We know that designing custom products can be tricky. But rest assure that we review all orders that are placed, and we will contact you if any conflicts exist.
If you receive an order that is defective or flawed in any way and doesn’t match up to what you approved, we will make sure we fix the problem as quick as possible. You may return items within 15 days of receiving your order. We love it when customers refer us to other people and talk about how easy it was to work with us.
Please contact us prior to returning any goods. All returns are handled promptly and accurately.
Screen Printing 101
Screen printing is a process of adding a color or multiple colors to a substrate like a shirt. This technique uses a woven mesh to support an ink-blocking stencil to receive a desired image. The attached stencil forms open areas of mesh that transfer ink or other printable materials which can be pressed through the mesh as a sharp-edged image onto a substrate. A squeegee is moved across the screen stencil, forcing ink into the mesh openings for transfer to the shirt during the squeegee stroke. Basically, it is the process of using a stencil to apply ink on to the shirt.
Screens are placed on a press that allows the different colors to be registered with each other and printed together. Once the machine is set up on the the automated press we can print hundreds of shirts per hour. Mosaic Threads has two fully automated presses that allow us to set-up and print in mass quantities. Don’t sweat the small stuff, we also has manual printers to be able to handle smaller orders or sporting apparel.
When a design is going to be printed on darker items, a base print may be required to ensure that the colors maintain their vivacity. A base color (usually white) is applied wherever the final print is desired; it is then flash-cured and the subsequent colors are printed on top. This flash-curing technique adds another step to the process, but ensures strong prints on on dark or even black materials.
The item is then sent on a conveyor belt through a large dryer. The apparel is heated to a certain temp for an exact amount of time to cure the ink onto the shirt. This curing process ensures that the inks drys and adheres to the apparel. Properly cured inks will remain on the printed substrate even under harsh conditions.
The bulk of what we do is t shirt screen printing, promotional t shirts and custom shirt printing. We are a billings, MT t shirt screen printing company.
About us. Mosaic Threads is a high quality screen print, embroidery and promo product company located in Billings, Mt. A lot of companies will treat the client as just another number, but we choose to treat clients like we would want to be treated. We believe in a personal experience for each customer and we don’t want anyone to walk out of our business unsatisfied. This is about us and the Mosaic threads difference. Billings t shirt screen printing, promotional t shirts, custom shirt printing, wholesale t shirt printing, t shirts screen printing and custom promotional products is about us.